Privacy Policy

Last updated: September 11, 2026

Saccro is a brand of Tres Búhos S.A.S., a company registered in Colombia. This policy explains what we do with your information on us.saccro.com, our store for customers in the United States. Our Colombian store, saccro.com, is covered by its own policy.

What we collect

When you place an order

Your name, shipping address, billing address, email address, a phone number if you give us one, and the items you bought.

Your card details — which we never see

Payments are processed by Stripe, Inc. The card fields at checkout belong to Stripe, and your card number travels straight to them. We never receive or store your full card number. What comes back to us is the last four digits, the card brand, and whether the charge went through.

When you simply browse

Our host records the ordinary technical data every web server records: IP address, browser and device type, the pages requested and when. We use it to keep the site running and to investigate problems.

When you write to us

Whatever you put in the message, plus the address you wrote from.

What we do not do

• We do not sell your personal information, and we do not share it for cross-context behavioural advertising.
• We do not run advertising trackers or retargeting pixels on this site.
• We do not ask you for health information, and you should not send us any.

Cookies

This site sets the cookies a shop needs to work: one to remember what is in your cart, one to keep you signed in if you have an account, and one to remember which country store you chose. There are no advertising cookies. You can block or delete cookies in your browser, but the cart and checkout will stop working if you do.

Who else handles your data

Only the companies that make the order happen, and only with what they need:

• Stripe, Inc. — processes the payment.
• Hostinger International Ltd. — hosts the website and its database.
• The carrier that delivers your parcel — name, address and phone, so they can hand it to you.

We also disclose information when the law requires it, or when it is needed to protect our rights or someone’s safety.

Where your data is handled

Saccro is operated from Colombia and the site is hosted outside your country of residence. By ordering, you understand that your order information is processed in the United States and in Colombia.

How long we keep it

• Order records: five years, because tax and accounting rules require it.
• Messages you send us: up to two years.
• Server logs: a short rolling window kept by our host.

Your rights

Wherever you live, you can ask us to show you the personal information we hold about you, correct it, or delete it. Write to hola@saccro.com from the address you used for your order and we will answer within 30 days.

If you live in California, the CCPA/CPRA also gives you the right to know what we collect and why, to delete it, to correct it, to opt out of the sale or sharing of personal information — we do neither — and not to be treated differently for exercising any of these rights. Use the same address above.

Children

This site is not directed to children under 13 and we do not knowingly collect their information. If you believe a child has given us data, write to us and we will remove it.

Security

The site runs over HTTPS and payment data goes directly to Stripe. No system is perfect: if a breach ever affects your data, we will tell you and the relevant authorities as the law requires.

Changes

If we change this policy we will change the date at the top. Material changes will be announced on this page.

Contact

Tres Búhos S.A.S. (Saccro)
7536 NW 113th Ct, Doral, FL 33178, United States
hola@saccro.com